Return Policy
Easy Returns
At Petalya Nursery Garden, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return the products within 30 days of receipt for a full refund, minus shipping costs. Items must be in their original condition. Please ensure that plants and seeds are returned carefully to maintain their quality. Contact our customer service for assistance on our easy return process.
Refunds and Exchanges
Refunds will be processed within 7-14 business days after receiving the returned items. If you wish to exchange an item, please indicate this when requesting your return. If your return is approved, we will send you a confirmation email and details on how to proceed with your refund or exchange. Your satisfaction is our priority, and we strive to handle all returns promptly in order to keep your gardening experience as enjoyable as possible.
Contact Us for Questions
For any questions regarding our return policy or to initiate a return, please reach out to our customer service team. We're here to help!